Do you need to dispute an electronically posted item reflected on your bank statement that you believe to be inaccurate?
Do you need to dispute information you believe to be inaccurate in TeleCheck’s reporting database? Report a forged, counterfeit, or lost or stolen check; or report identity theft.
Simply fill out the form below and our team will respond to your request.
TeleCheck will investigate the accuracy of the information you provide. This process can take up to 30 days from the date we receive your dispute, or 45 days if we receive additional information from you during the investigation. After we’ve completed the investigation, we will mail a notice of the results to you.
Be assured that the confidentiality of the information you provide is legally protected from unauthorized third-party disclosure. Thank you for working with TeleCheck to maintain the accuracy of your information.
If you prefer to submit your request via mail or fax, download the PDF version of the form and return it, along with any documentation. Full instructions are included on the form.