Consumer File Report

Decline Code Lookup

Dispute

Electronic Transaction on My Statement or Information Reported to TeleCheck


Reporting information to TeleCheck is easy and secure.

Do you need to dispute an electronically posted item reflected on your bank statement that you believe to be inaccurate?

  • This request can be submitted for review via mail.  
  • Download the PDF form here and return it, along with any documentation. 
  • Full instructions are included on the form.

Reg E Online Dispute Form

Do you need to dispute information you believe to be inaccurate in TeleCheck’s reporting database? Report a forged, counterfeit, or lost or stolen check; or report identity theft.

Simply fill out the form below and our team will respond to your request.

Personal Information

*Required

Bank Information

Dispute Justification

Items in Dispute

Item

Please attach copies of additional documentation that will assist in review and answering your inquiry , such as payment receipts, bank statements, copies of file reports/ petitions, etc.

Note: Size of individual file should be less than 1 MB.

TeleCheck will investigate the accuracy of the information you provide. This process can take up to 30 days from the date we receive your dispute, or 45 days if we receive additional information from you during the investigation. After we’ve completed the investigation, we will mail a notice of the results to you.

Be assured that the confidentiality of the information you provide is legally protected from unauthorized third-party disclosure. Thank you for working with TeleCheck to maintain the accuracy of your information.

Mail or Fax Your Information Dispute Request

If you prefer to submit your request via mail or fax, download the PDF version of the form and return it, along with any documentation. Full instructions are included on the form.

Have you recently had a transaction declined?

Decline Code Lookup

Click here for more information about your declined transaction.